| Customization: | Available |
|---|---|
| After-sales Service: | Free Replacement |
| Warranty: | 3years |
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FAQ
Q: What information we should offer to quote?
A:If you have layout or house plan drawing please send us,if not please let me know the dimension of the floor to floor height and dimension of the stairwell.
Q: Have you made some project in our local? Do you know our building code and local standard?
A: We have finished house project in exceed 89 country so we well know the building code & standard.
Q: Does your products have any certification?
A: If your project in Australia we promise all of our glass should have AS/NZS 2208 mark. If your project local in America, our products will have CE certification.
Q: If we buy building materials from you,is it hard to install by ourslef?
A: All of our poducts easy to install and no need weld,we 100% sure you can install it without any problem.
Q: Do you have any installation guide/drawing for us?
A: We will send you detail installation manual and drawing,if you still not understand we can show you the installation video.
Q:Can you guys come to our jobsite do the installation?
A: Sure,We can offer installation serivce.
Q: Is any guarrantee i can get from you?
A: Our products will have 3 years guarrantee, all fitting can be changed for free within 3 years.
Q: Can you offer other products for our house?
A: Yes,We are pleased to offer one stop solution for your house.you just send us your house plan,we will check if any otherthing we can offer.
Q: If i have other products in China, Can you help me collect the goods to one container?
A: No problem, we will help you collect all of your goods from your other supplier and arrange shipment for you,it will saving time and money for you.You handle over everything to us.
Our Advantage
1. Professional Solution
We will have a designer team work for your project and offer the professional solution which base on the project drawing you sent, also combine the solution with the building code and the site environment.
2. Strict Quality Control
Staircase& Railing after finish, our workers will check each part of railing one by one, from the baluster to screw, not only the surface but also dimension. Staircase after production, we will do the trial-assemble to make sure the dimension and stair run well.
3. Save Your Energy
Measurement if needs, we would appreciate to offer the measurement service for your apartment or residential project. Collect the goods if needs, only need to let us know your other goods location, then we will help to arrange the loading. Arrange shipment if need, we would appreciate to help you arrange the shipment, CIF or DDU both available. Installation if needs, we would appreciate to send our installation team to your site and offer the installation for your apartment or residential project.
4. Five Years Warranty
If our product's problem, we will free replace the according product to client within 5 years.
Any enquiries, please do not hesitate to contact with us, we will response you within 12 hours.
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